G0VQY's Online Blog
What's on the mind of a UK ham radio operator?
A very big thank you to ICOM UK
I want to say a very big thank you to ICOM UK, especially Chris. Recently the PA (finals) went in my IC 7800 which meant the radio was as dead as your turkey at Christmas. So I contacted ICOM UK and they arranged for the media to be picked up from my house. Now since this happened only a couple of weeks before Christmas, you could quite understand me having to wait until after the Christmas holiday. Well, that wasn't the case, ICOM had the radio fixed within the week and returned it back to me a couple of days ago. Understandably, I was quite upset when this happened and I did send a letter with the radio telling ICOM how disappointed I was that the radio had packed up after just four years of me buying a brand-new. They obviously were quite sympathetic and listened to what I said because they waved their labour free and only charged me for the parts that were replaced. Obviously this was a massive surprise when I received my invoice.
All I can say is thank you very much ICOM UK, you are incredibly generous
A very Merry Christmas & a happy New Year